For optimised communication, efficient digitisation of logistics, declarations and innovative applications, we are your first port of call!
Helping our clients unlock the full power of their data is the core objective of our service. We also help boost the quality of your data, enriching your database via such community platforms as Nxtport, Brucloud, RX/Seaport, Portbase and Tradelens.
To facilitate the deployment of your data, we can also set up a flexible interface with various SAP, ERP, TMS and other systems.
And to guarantee continuity every working day from 6am to 9.30pm, our Control Tower keeps tabs on all digital declarations sent to and received from the relevant authorities.
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The combination of our highly competent staff and smart technologies is your guarantee of impeccable service. Our offices are well versed in distributing and coordinating the workload internally in order to tackle peak periods efficiently. And the setup enables full remote access for even greater flexibility.
Most importantly, our meticulously designed network infrastructure guarantees the full continuity of our activities, 24 hours per day, 7 days per week. And for your total peace of mind, we have a Disaster Recovery Plan in place. As a result, even if a disaster occurs in the vicinity of a Portmade branch, one of our other branches will be able to take over quickly and seamlessly.
The Portmade Help Desk also means we can tackle unexpected developments proactively, even before and after normal office hours in Antwerp, Liege, Rotterdam and Zeebrugge.
Depending on your specific needs, we can also build a personalised digital dialogue system.
Port@pp develops customised apps that optimise the most important port processes, logistics flows, import and export administration and customs formalities . Port@pp’s mobile and online applications make interactions between logistics providers and port authorities a lot faster, simpler and more efficient.
Our apps are based on a thorough analysis and enhancement of existing work processes which are then integrated into a user-friendly and fully tailor made interface. Port@pp also takes charge of the online training and support for all your users.
Pionira offers innovative digital solutions (e-CMR, e-Delivery note, ECD, e-Annex7…) for transport and logistics providers. Its aim is to enhance the productivity and efficiency of administrative logistics processes, including the possibility to sign your e-declarations digitally.
PORTMADE HELPDESK +32 (0)3 560 16 70
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